Registrars
For general enquiries about your holding, please contact the Company's
Registrars:-

Equiniti Limited
Aspect House
Spencer Road
Lancing
West Sussex
BN99 6DA

Tel. 0871 384 2355 between 8.30am and 5.30pm

Where is AGA Rangemaster Group listed?

AGA Rangemaster Group plc is listed on the London Stock Exchange. It is also listed on the FTSE4Good UK Index, an index for socially responsible investments designed by FTSE, one of the world's leading global index providers. FTSE4Good is a series of benchmark and tradable indices facilitating investment in companies with good records of corporate social responsibility.

What is the 'ticker' for AGA Rangemaster Group plc?

The London Stock Exchange 'ticker' is AGA.

My share certificate is currently in the name of Glynwed International plc. Is this still valid?

No share certificates in the name of Glynwed International plc are no longer valid as in 2001, the Company changed its name to AGA Foodservice Group plc.

On 11th May 2007, following shareholder approval, the Company agreed a Proposed Final Dividend of 7 pence per share, a Special Dividend of 43 pence per share and a share consolidation whereby 8 ordinary shares of 28 1/8 pence each replaced existing 9 ordinary shares of 25 pence each. New share certificates were issued to all shareholders on the register at 11th May 2007.

My share certificate is currently in the name of AGA Foodservice Group plc. Is this still valid?

No, share certificates in the name of AGA Foodservice Group plc are no longer valid.

On the 12th May 2008, following shareholder approval on 9th May 2008, the Company agreed a Return of Cash to shareholders of £1.21 per share and a share consolidation whereby 3 ordinary shares of 46 7/8 pence each replaced each existing 5 ordinary shares of 28 1/8 pence each. The Company also changed its name from AGA Foodservice Group plc to AGA Rangemaster Group plc. Therefore certificates in the name of AGA Foodservice Group plc are no longer valid.

If you are unable to locate the new certificate, please contact the Company's Registrars, Equiniti on 0871 384 2355 or +44 121 415 0275, if you are calling from outside the UK.

When will I receive the money resulting from the Return of Cash?

The payments of money resulting from the Return of Cash were sent to shareholders on 29th May 2008, either in accordance with mandate instructions or to the registered address. If this has not been received, please contact the Company's Registrars, Equiniti on 0871 384 2355 or +44 121 415 0275, if you are calling from outside the UK.

Does AGA Rangemaster offer a Dividend Reinvestment Plan (the "Plan")?

The Company introduced a Dividend Reinvestment Plan on 30th March 2007. This gives shareholders the option of using their dividend payments to buy more AGA Rangemaster Group plc shares.

For more information about the Plan, please visit the Dividends section within Investor Relations on our website.

Does AGA Rangemaster Group plc offer a discount to shareholders?

Yes, for more information please visit the shareholder discount section within Invester Relations on our website.

Am I able to apply for shareholder discount if my shares are held in a nominee account?

To apply for shareholder discount it is necessary to provide proof of your holding. This can be done by obtaining written confirmation of your interest from the registered holder of your shares (usually the nominee company) and submitting this with your invoice and other documentation.

What is the environmental policy of AGA Rangemaster Group plc?

The Group aims to achieve high standards of operation under Environmental Protection legislation and seeks to keep all concerned aware of good industrial practice and statutory frameworks.

Implementation of the overall policy is co-ordinated by the Group's Environmental Co-ordinator who reports directly to the Chief Executive. The Co-ordinator meets representatives from the Group's major operations at regular intervals during the year to review standards and encourage improvements where appropriate. The Policy Statement forms the basis for more detailed policies, with clearly devolved management responsibilities, appropriate to the varying circumstances of the Group's individual operating businesses. The full environmental report can be found in the 'Corporate Responsibility' section of the website under 'Corporate Social Responsibility'.

Can I have my dividends paid directly into my bank account?

You can elect to have your dividends paid directly to your sterling bank or building society account in the UK. The benefits to you are:-

- more secure than cheques by post
- cleared funds available to you on the payment date
- no need to pay in each cheque
- avoid the inconvenience of lost, stolen or out of date cheques
- tax voucher is sent to your registered address.

To take advantage of this method of payment, simply visit the Equiniti Shareview website on http://www.shareview.co.uk/ and compete a Dividend Instruction form.

Overseas shareholders - if you would prefer your dividends to be paid into an overseas bank account, please contact the Equiniti helpline on +44 121 415 7046 as arrangements can be made for certain countries.

I've lost my share certificate. How can I get a new one?

If you lose your share certificate or it is stolen you should contact Equiniti immediately on 0871 384 2355. You will be required to complete and sign a letter of indemnity confirming that if the lost share certificate is subsequently found it will be returned to the Registrars for cancellation. There is an administration fee for this service.

How do I register the death of a shareholder?

It is necessary to complete a form which can be obtained from Equiniti. The method of re-registering the holding will depend upon the size of the estate.
Advice on the two different methods of re-registering can be found on the Equiniti Shareview website on http://www.shareview.co.uk/.

Shares held in joint names can be simply re-registered in the sole name of the other holder. To do so Equiniti will require:

- A photocopy of the death certificate.

- The share certificate, so that a replacement can be issued.

I've lost my dividend cheque/tax voucher. What should I do?

A replacement dividend cheque/tax voucher can be obtained from Equiniti.

There is no charge if the dividend cheque is for less than £30, but for larger payments there is an administration fee of £11.75 (including VAT). A replacement tax voucher also costs £11.75 (including VAT).

What should I do if I receive an unsolicited call?

If you should receive an unsolicited call, please follow the link below for further guidance.

Statement on unsolicited calls to shareholders
Download PDF

Missing and Dissentient Shareholders

There are a small number of shareholders whom we have been unable to trace, and who may be owed historical dividend payments. If you own AGA Rangemaster Group plc* shares and have stopped receiving dividend payments, possibly because you have changed address without notifying us, please contact Equiniti, the Company's Registrar.

We also have a very small number of untraceable dissentient shareholders who held shares in:

1. Allied Ironfounders Limited
2. Tower Manufacturing Company Limited
3. W H Paul Limited
4. John Cashmore Limited
5. Sidney Flavel & Co Limited
6. Durapipe International Limited
7. Ductile Steels PLC
8. Newman Tubes Limited (acquired by Ductile Steels PLC)
9. Brickhouse Dudley PLC
10. Victaulic PLC

These shareholders did not exchange their shares in the above companies for cash and/or shares in AGA Rangemaster Group plc* at the time of these acquisitions. Please contact Equiniti, if you are one of these shareholders.

* AGA Rangemaster Group plc was formerly named AGA Foodservice Group plc (between 12 March 2001 and 12 May 2008); Glynwed International plc (3 June 1982 to 11 March 2001) and prior to that Glynwed Public Limited Company.

Equiniti can be contacted in writing or by telephone as undernoted:-
Equiniti Limited
Aspect House
Spencer Road
Lancing
West Sussex
BN99 6DA
Tel. 0871 384 2355 between 8.30am and 5.30pm